Health

How do I find the right doctor?

Which doctor you go to is up to you. Usually, the first step is to visit your family doctor. If they cannot help you directly, they will refer you to the appropriate specialist.

To help you find a doctor, you can visit online city portals like the “Arztsuche” of the City of Braunschweig (“Find a Doctor” portal for the City of Braunschweig) or online district portals such as the “Arztauskunft” of the Kassenärztliche Vereinigung Niedersachsen (“Doctors Information” portal of the Association of Statutory Health Insurance Physicians for Lower Saxony).

How do I make an appointment?

Some doctors offer open consultation hours, which anyone can turn up to without an appointment. However, it is recommended that you make an appointment to avoid long waiting times.

You can do this either over the telephone or directly in person, which also gives you the opportunity to get a feel for the doctor’s practice.

What costs am I responsible for?

People in Germany generally have private or statutory health insurance. You can find out more about this under Insurance. The health insurance companies/funds cover most medical treatments, medications and hospital stays.

In this case, you do not have to worry about settling bills etc. because your doctor and your statutory health insurance provider will deal with each other directly. If your health insurance does not cover the treatment you require, your doctor will let you know and will advise you what costs you can expect to incur.

Hospitals

For special treatments or an operation in hospital, you need to be referred by your doctor. In an acute emergency situation that requires immediate treatment, you can go directly the hospital A&E.

Klinikum Braunschweig gGmbH
Celler Straße site
Celler Straße 38
38114 Braunschweig
Telefon.:0531 595-3201, -3324
www.klinikum-braunschweig.de

Klinikum Braunschweig gGmbH
Holwedestraße site
Holwedestraße 16
38118 Braunschweig
Telefon: 0531 595-1222
www.klinikum-braunschweig.de

Klinikum Braunschweig gGmbH
(Central A&E)
Salzdahlumer Straße site
Salzdahlumer Straße 90
38126 Braunschweig
Telefon: 0531 595-2220, -2219,
www.klinikum-braunschweig.de

Klinikum Stadt Wolfsburg
Sauerbruchstraße 7
38440 Wolfsburg
Telefon: 05361 800
www.klinikum-wolfsburg.de

Klinikum Gifhorn
Campus 6
38518 Gifhorn
Telefon: 05371 87-0
www.rhoen-klinikum-ag.com

Städtisches Klinikum Wolfenbüttel gGmbH
Alter Weg 80
38302 Wolfenbüttel
Telefon: 05331 934-0
www.klinikum-wolfenbuettel.de

Klinikum Peine
Virchowstraße 8h
31226 Peine
Telefon: 05171 93-0
http://www.klinikum-peine.de/

Pharmacies

You can obtain prescription drugs, OTC medications and other medical supplies from the pharmacy. You need a prescription from your doctor to get prescription drugs.

The pharmacy staff can advise you and give you information about the ingredients, mode of action, possible risks and side effects of medical products.

In the evenings, on Sundays and on bank holidays, there is always an emergency pharmacy open. To help you find a pharmacy, you can visit online city portals like City of Braunschweig and City of Wolfsburg or district portals such as Helmstedt district.

Emergencies

In emergencies, you can go to A&E.

In medical emergencies (severe injury, poisoning, serious illness), you should call the emergency services immediately.

Emergency number: 112

You can call this number free at any time – no prefix required from landlines or mobiles. It is important that you give the operator the following information:

  1. Who you are
  2. Where you are (e.g. address, location)
  3. What has happened (e.g. accident involving loss of consciousness, burns, broken bones)
  4. How many people are injured or ill
  5. Wait to see if they have any further questions. Never hang up before the operator tells you to!

An ambulance will be sent to you as quickly as possible.